This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through charmadillo.net or its related sites and services.
This Privacy Policy does not apply to the practices of third parties that we do not own or control, including any third party services you access through charmadillo.net. You can reference the Privacy Policy of any third party services to learn more about their privacy practices.
Information We Collect
To fulfil your order, you must provide us with certain information, such as your name, email address, postal address, payment information (godaddy does not share your payment method), and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.
Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide our services, such as when we use your information to fulfil your order or to provide customer support; if necessary to comply with a legal obligation such as retaining information about your purchases if required by tax law; and as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services; and 2) Compliance with the godaddy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Godaddy Policy and Terms of Use.
Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
Data Retention
We do not retain your personal information outside of charmadillo.net. We do retain the ability to access records of third party service providers such as delivery companies. We will only do so when necessary to verify that their services have been properly completed, for the purpose of providing customer support, and to provide information as necessary to respond to requests from Godaddy Payments.